Privacy Policy
Levy Lasers
Effective Date: 20th July 2025

1. Introduction

Levy Lasers ("we", "our", "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website (www.levylasers.co.uk), contacting us, or engaging with our services, you agree to the terms of this Privacy Policy.

2. Who We Are
Levy Lasers is the data controller.
Email: hello@levylasers.com
Business Address: 18 Cedar Parade, Repton Ave, Ashford, Kent, TN23 3TE

3. What Personal Data We Collect
We may collect and process the following types of data:
 

• Identity Data: Name, title

• Contact Data: Email, phone number

• Technical Data: IP address, device type, browser type

• Usage Data: How you use our website, time spent, clicks

• Marketing Data: Preferences for receiving promotional messages

• Tracking Data: Data from cookies and pixels (e.g. Facebook Pixel)

4. How We Collect Data
 

• Directly from you (e.g. contact forms, bookings, subscriptions)

• Automatically via cookies and analytics tools (e.g. Meta Pixel, Wix Analytics)

• Through our advertising and email marketing platforms

5. How We Use Your Data — and Legal Bases

PurposeLawful BasisRetention Period
Responding to enquiries or bookingsContractual necessity12 months after last contact
Sending marketing emailsConsent (you opt in)Until you unsubscribe
Improving our website & servicesLegitimate interest12 months from collection
Facebook/Meta Pixel tracking for advertisingConsent via cookie banner180 days (Meta standard)
Analytics and usage data (e.g., Wix, Google Analytics)Consent via cookie bannerUp to 14 months
You can withdraw consent at any time by clicking the unsubscribe link in our emails or adjusting cookie settings on our website.

6. Cookies and Tracking Tools

We use cookies and tools like the Facebook Pixel and Wix Analytics to:

• Understand how visitors use our site

• Track conversions and ad performance

• Improve your website experience

To learn more or change your cookie preferences, use the cookie banner on our site. You can also manage cookies through your browser settings.

7. Sharing Your Data

We do not sell your data. We may share your data with trusted providers, including:

• Wix (our website platform & hosting)

• Meta/Facebook (for targeted ads via Pixel)

• Email marketing tools (e.g., Mailchimp or Wix Email Marketing)

• CRM or booking systems (e.g., Wix Bookings)

These third parties only process your data under our instructions and must keep it secure.

8. Data Transfers Outside the UK/EEA

If we transfer your data outside the UK or EEA, we will ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses (SCCs)

• UK adequacy decisions

9. Your Legal Rights
You have rights under UK data protection law, including:
 

• Right to access – request a copy of the data we hold

• Right to rectification – correct inaccurate data

• Right to erasure – ask us to delete your data

• Right to object – stop certain types of processing

• Right to restrict processing – pause how we use your data

• Right to data portability – request transfer to another provider

• Right to withdraw consent – at any time

To exercise your rights, contact us at hello@levylasers.com

10. Complaints
If you're unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Website: www.ico.org.uk
Phone: 0303 123 1113

11. Security Measures
We protect your data through:

• SSL encryption on our website

• Password-protected systems

• Restricted access to customer data

• Regular software updates and access audits

12. Changes to This Privacy Policy
We may update this policy from time to time. Updates will be posted on our website with the latest effective date.

13. Contact
If you have questions or concerns, please contact:
Levy Lasers
Email: hello@levylasers.com
Website: www.levylasers.com